Energy Coach - December
Keep your energy consumption under control through the Festive Season with these practical tips and tricks from Bill Hero and Energy Coach
News and views from across the retail energy industry
Victorian Feed-in tariffs are going down, again. That's an unavoidable market reality that does make sense, but the regulator's argument on the rationale for solar does not.
The AER's new 'Game Changer Reforms' to protect vulnerable retail energy consumers are a welcome step, but they do not go far enough.
As the cost of living crisis continue to bite, Energy Ombudsman services in NSW and QLD have both reported increasing complaints.
Have you noticed that your electricity bill looks different? You're not the only one! New regulations have required every retailer to overhaul their bills in October 2023.
Q3 of 2023 has shown significant decreases to average wholesale electricity and gas prices, but we're not out of the woods yet with retail energy pricing.
The NSW Energy and Water Ombudsman has released its FY 2023 annual report. It's no surprise that energy-related complaints, and particularly billing complaints, are well up on the previous year.
It can be hard to find a solution when you have an issue or complaint with your retailer. Bill Hero has partnered with Ajust to help streamline the process
Duck curve is the term for reduced daytime network demand due to the growth in rooftop solar. The duck curve brings new challenges and opportunities for the energy industry.
Yet another retailer has exited the retail energy market, triggering a Retailer of Last Resort event. That's 10 RoLRs since May last year.
The annual July 1 price reset has started early this year. Here's our summary on what's happening, and what you should do.
Two more energy retailers are exiting the market, bringing the number of casualties since the wholesale price shock up to nine.
Another wave of energy price shock is about to hit, with price increases up to 30% about to sweep through the retail energy market.
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